The Consumerization of Higher Ed Continues, With What Will Be Disastrous Results

What could go wrong as students are viewed more and more as consumers and it is assumed that ‘the customer is always right’?

My prof, for whom I served as a teaching assistant in grad school, told me once ‘if 5 people don’t drop the course by the first test, you’re failing as a Professor.’   I took him at his word.  #LifeGoals