Alaska Airlines is discontinuing its practice of handing out prayer cards on its flights. It seems that complaints outweigh appreciation (even though, it seems, as recent as 2004 expressions of appreciation outnumbered their opposite).
In an email to frequent fliers, the Times reports, Alaska Air Group CEO Bill Ayer and Alaska Airlines President Brad Tilden said the airline had been receiving a growing number of complaints from fliers who were offended. Just eight years ago, the airline said the number of thanks it got far exceeded the complaints.
Which just proves that people these days would complain if you gave them a million dollars because it wasn’t two million. People. So doofy. I wonder if the airline will continue to be #1.
- Alaska Airlines No. 1 in annual performance analysis (bizjournals.com)
Tagged: Alaska Airlines