I ordered something the other day and it was scheduled for delivery today. Nice, right?
Until the wry twist.
The phone rang about an hour ago and it was the FedEx driver, seeking directions- which I provided. He said he would be at the house shortly- he was in the next town over.
30 minutes passed and the phone rang again. Said FedEx guy ‘I don’t know why the package was put on my truck, but you’re 45 minutes outside of my delivery area and they will have to deliver the package Tuesday’.
Ok. But if you’re in the next town over that’s just 15 minutes away…
My sense is, the driver couldn’t find the house (which isn’t that difficult to find) and simply wanted to skip it and head home. Who wants to work on Saturday? At any rate, he ‘created an exception’ and the delivery is delayed until Tuesday.
Here’s the FedEx tracking info-
Feb 20, 2010 9:46 AM — Delivery exception — KNOXVILLE, TN- Delivery delayed, scheduled for next business day
Feb 20, 2010 7:48 AM — On FedEx vehicle for delivery — KNOXVILLE, TN
Feb 20, 2010 7:17 AM — At local FedEx facility — KNOXVILLE, TN
The delivery was delayed not because no one was home, but because the ‘package was on the wrong truck, 45 minutes off the delivery route’.
But why rant on about this? Because it is just a bit more evidence that people and companies just don’t take pride in their work any more. Businesses act like they’re doing you a favor when they provide services you’ve paid for. The American business ethic of yesteryear is dead. Slovenly lackluster semi-attempts have replaced an honest day’s work for the majority of the American workforce. No wonder loads of jobs are being outsourced to India and Asia. Those folk know how to work and they aren’t afraid to do it. Too many Americans, on the other hand, are just simply fat and lazy. Wanting big bucks for little work.
[NB- ‘Chuckle’ means in this context ‘annoyed’]